ZENO1 SERVICES LTD
1. Introduction
ZENO1 SERVICES LTD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Company Information
ZENO1 SERVICES LTD
Flat 2, 42–44 Queensway, London, England, W2 3RS
Email: info@zeno1servicesltd.co.uk
Company Registration Number: 10225971
3. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Business address (if provided)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on site
Business Information
- Enquiry details submitted through contact forms
- Order and quotation requests
4. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Process and manage wholesale orders
- Improve our website and services
- Communicate important updates
- Maintain business records
- Prevent fraud and ensure website security
5. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Consent (when you submit a contact form)
- Contract (when processing orders)
- Legal obligation (for accounting and compliance)
- Legitimate interest (for business communication and improvement)
6. Data Sharing
We do not sell your personal data.
We may share your data only with:
- Delivery and logistics partners
- Payment processors
- IT and hosting providers
- Legal or regulatory authorities if required by law
7. Data Storage & Security
We take appropriate security measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Your data is stored securely on protected systems and only accessible to authorised personnel.
8. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Remember user preferences
You can disable cookies through your browser settings at any time.
9. Data Retention
We retain personal data only as long as necessary for:
- Business purposes
- Legal and tax requirements
- Customer service follow-up
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at the email below.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 info@zeno1servicesltd.co.uk
📍 Flat 2, 42–44 Queensway, London, England, W2 3RS
