ZENO1 SERVICES LTD
1. Introduction
Welcome to ZENO1 SERVICES LTD. These Terms & Conditions govern your use of our website and our wholesale pet food supply services. By accessing our website or placing an order, you agree to be bound by these terms.
2. Company Information
ZENO1 SERVICES LTD
Flat 2, 42–44 Queensway, London, England, W2 3RS
Email: info@zeno1servicesltd.co.uk
Company Registration Number: 10225971
3. Business Model
ZENO1 SERVICES LTD operates as a wholesale supplier of pet food products. We supply goods in bulk to:
- Retailers
- Pet shops
- Veterinary clinics
- Distributors
- Export clients
We do not sell directly to individual consumers.
4. Orders
- All orders are subject to availability and confirmation.
- We reserve the right to accept or decline any order.
- Minimum order quantities may apply depending on product type.
- Orders are only confirmed once payment or agreed credit terms are received.
5. Pricing & Payment
- All prices are quoted in GBP (£) unless otherwise stated.
- Prices are subject to change without prior notice.
- Payment must be made in full before dispatch unless credit terms have been agreed in writing.
- Late payments may result in order delays or suspension of services.
6. Delivery & Shipping
- We aim to dispatch orders within agreed timelines.
- Delivery times may vary depending on location and logistics conditions.
- Risk of goods passes to the customer upon delivery.
- Any delivery delays caused by third parties are outside our control.
7. Product Quality
We ensure all products meet required quality and safety standards. However:
- Customers must inspect goods upon delivery.
- Any damages or shortages must be reported within 48 hours.
- We are not responsible for improper storage or handling after delivery.
8. Returns & Refunds
- Returns are only accepted for damaged or incorrect goods.
- All return requests must be made within 48 hours of delivery.
- Refunds or replacements are issued after inspection and approval.
- We do not accept returns for correctly supplied bulk orders.
9. Liability
ZENO1 SERVICES LTD shall not be liable for:
- Indirect or consequential losses
- Business interruption or loss of profit
- Misuse of products after delivery
Our total liability is limited to the value of the goods supplied.
10. Intellectual Property
All website content, including text, logos, and images, belongs to ZENO1 SERVICES LTD and may not be copied or reused without written permission.
11. Privacy
We handle all customer data in accordance with applicable UK data protection laws. Personal information is used only for order processing and communication purposes.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with immediate effect.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 info@zeno1servicesltd.co.uk
📍 Flat 2, 42–44 Queensway, London, England, W2 3RS
